Software Support Engineer - Papara

Jun 2023 - Current

• Monitoring using Grafana, Zabbix, and New Relic Tools
• Control of Processes on RabbitMQ and Hangfire
• Supporting Development Teams with MS SQL, MongoDB, Redis
• Log Control with Elasticsearch.
• Development Tracking and Task Management with Azure DevOps

Technical Support Engineer - Devexperts

Nov 2022 - Jun 2023

• Knowledge of Atlassian project management products
• Experience with Linux
• Experience with Rundeck
• Experience with Git
• Immediate action and L2 troubleshooting
• Working hand in hand with DevOps, Software and QA engineers
• Monitoring via Zabbix

Service Desk Specialist - Payten

Feb 2021 - Nov 2022

• Participating in testing processes for virtual POS product on Jira
• Providing technical assistance for questions and problems
• Completing the integration process and giving technical
• services to related Virtual POS by using all the resources
• Providing first contact and incident resolution to customers for Payment Gateway Application problems

IT Assistant - Güvensan Tesis Hizmetleri

Feb 2021 - Nov 2022

• Developed the technologies needed with .Net Core
• Worked on relational data structures and MS SQL

Management Information System - Beykent University

2015 - 2020

Bachelor Degree